01
Who we are
This policy applies to Manttan Construction Pty Ltd (QBCC licence 15030266) of Alexandra Hills, Queensland 4161, and to this website. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
02
What we collect
We only collect what we need to quote and carry out building work:
- Your name, phone number and email address, when you submit an enquiry or quote request.
- The property address and details of the work you are asking about.
- Photographs, plans, reports or documents you choose to send us.
- Records of our correspondence, quotes, contracts, variations and invoices.
- Basic technical information your browser sends when you visit this site, such as pages viewed and approximate location, used only to understand how the site is used.
We do not collect sensitive information, and we do not ask for payment card details through this website.
03
How we use it
- To respond to your enquiry, arrange a site visit and prepare a quote.
- To carry out and administer building work, including contracts, approvals, insurance and invoicing.
- To meet our legal obligations, including QBCC licensing, contract and home warranty insurance requirements, and record-keeping.
- To contact you about your project, and to follow up a quote you have asked for.
We do not sell your information, and we do not add you to marketing lists you did not ask to join.
04
Who we share it with
Only where it is necessary to do the work or comply with the law. That can include our trades and subcontractors, a building certifier or engineer engaged for your job, the relevant council, the QBCC in connection with licensing and home warranty insurance, our insurers, and our accountant or legal advisers.
Each of them receives only what they need for that purpose. We do not disclose your information overseas as part of our ordinary business.
05
How we store and protect it
Project records are kept in our business systems and email, with access limited to the people who need it. Where records are held with third-party providers, we use reputable services with their own security controls.
We keep records for as long as we need them for the project and for the period required by law — building and contract records are kept for several years after completion, because warranty and defect obligations run well past handover. When we no longer need information, we destroy or de-identify it.
06
Access, correction and complaints
You can ask us what personal information we hold about you, ask for a copy, and ask us to correct it if it is wrong. Email mc@manttanconstruction.com.au or call 0402 847 873 and we will respond within a reasonable time.
If you think we have mishandled your information, tell us first and we will try to sort it out. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
08
Changes to this policy
We may update this policy as our business or the law changes. The version on this page, with the date shown above, is the current one.
Questions about this page?
Contact Manttan Construction Pty Ltd, Alexandra Hills QLD 4161. Phone 0402 847 873 or email mc@manttanconstruction.com.au.